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Notice: The District’s lobby will be closed to the public until further notice.
Customer service will operate from 8:00am-4:00pm during this time, and any payments dropped off in the payment box will be processed same day. Customers are encouraged to pay by phone, pay online, or pay by mail. Call (650)-355-3462 or email with any questions or concerns.

The District apologizes for any inconvenience, but due to the escalating risk associated with COVID-19 disease, the District’s priority is to protect the health of staff in order to maintain full operation of the transmission, treatment, and distribution of drinking water to the City of Pacifica. After reviewing guidance from public health experts, District staff determined that limiting person-to-person contact is an effective strategy for reducing the risk of contamination.

Please click here to read more about our commitment to service and changes to our billing procedures during this time.

Message from North Coast County Water District

During these stressful times, you do not need to worry about your tap water.

Pacifica’s tap water is safe. Our water provider’s rigorous water disinfection processes ensure that your tap water is safe from viruses, including COVID-19. Pacifica’s tap water is plentiful and reliable. We plan for emergencies to ensure that enough staff members report for duty to keep the water flowing. In other words, COVID-19 has no impact on the quality and supply of your tap water.

For more information about the quality of Pacifica's tap water, please visit our water quality page. 
For more information about COVID-19, please visit the San Mateo County Health website

Read more about our Commitment to Service during COVID-19 

News & Updates

Water Awareness Poster Contest Now Underway For Grades K-5TH

For more information regarding the poster contest, click here!

Conservation is a Way of Life

For more information regarding Conservation, including latest water news, conservation measures and rebates available, please visit our Conservation and Rebate Page Click here to get started!

Residential Recycled Water Fill Station

Residents interested in using recycled water for irrigation, must complete a brief training and submit a user agreement. Click here to get started!

Rain Barrel Program - Order online and pick up at the District Office

The NCCWD is joining forces with Rain Water Solutions and offering 50-gallon rain barrels at a discounted price of $72. Customers may order online. Read More

More News...


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Water Quality

Have a Question?
Call (650) 355-3462

View the 2018 Consumer
Confidence Report (CCR)

North Coast County Water District

North Coast County Water District
2400 Francisco Boulevard
Pacifica, CA 94044

PHONE: 650-355-3462



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