Advanced Metering Infrastructure (AMI)

Water Meter Replacement Project Coming to Your Neighborhood

A water meter with an open lid and digital display. Text: "Important information about your water meters."

Beginning August 2025, the North Coast County Water District (District) will be upgrading its water meter system to Advanced Metering Infrastructure (AMI). AMI technology will allow our District to perform remote meter reading and will provide customers with real-time water usage data, enabling swift leak detection and improved water conservation. This project is expected to be completed by Spring 2026.

We will be partnering with Ferguson Waterworks and Professional Meters, Inc. (PMI) for the installation of the meters. You may notice Ferguson Waterworks and PMI trucks and personnel in your neighborhood before and during installation.

 Benefits of the New AMI System

  • Real-time water usage data, accessible through a new customer portal
  • Leak detection and daily monitoring to help reduce waste
  • No more waiting 60 days to see your usage; customers can log in or call the District for their latest readings 
  • Access to the new customer portal will be launched in April 2026, enabling customers to easily track and manage their water usage on a daily basis

What to Expect

  • Customers do not need to be home during the meter replacement, and there is no cost to you.
  • Installers will require access to water meters. Please remove any obstructions and vegetation around your meter box
  • Each resident will receive a door hanger 48 hours before the scheduled installation
  • Water service will be interrupted for approximately 20 minutes during the meter replacement.
  • If you have a Flume, or other water monitoring device on your meter, it will be removed and returned to you at the time of installation
  • Meters will be replaced between 8 am and 4 pm, Monday–Friday.

Notices and Documents Regarding Meter Replacement

Guide to Understanding AMI and Measuring Cubic Feet Custom Notification - Meter Box Cleaning | View NoticeCustomer Notification - Meter Installation Dated July 2025 | View Notice Flume Monitoring Device Notice July 2025 | View NoticeAMR/AMI Technology Radio Frequency Information| View PDF 

Water Meter Replacement Project Map with Installation Dates

Please click on the interactive map below to view the projected installation dates for your neighborhood.  Click on the magnifying glass to enter your street address.

Map of Pacifica, CA with color-coded areas and parks, near the ocean.
Seal of the Department of Water Resources, California, with a landscape and a map outline of California.

Funding for this project has been provided in large part from the Budget Act of 2021 and through an agreement with the State of California Department of Water Resources. 

Please call (650) 355-3462 with questions or for more information.