PUBLIC NOTICE (Friday, October 17, 2025):

NCCWD Headquarters Relocation and Temporary Service Interruptions

We’re excited to share that we are relocating to our newly constructed Headquarters office at 2400 Francisco Boulevard! Here are some important announcements regarding our moving timeline next week:

Our current office at 80 Eureka Square will permanently close to the public at 4:00 p.m. on Friday, October 17.

Our office at 2400 Francisco Blvd. will officially open to the public on Monday, October 27. (We will be temporarily closed to the public for in-person services the week of October 20, 2025)

We anticipate a temporary service disruption on Monday, October 20, that will impact our phones, online payment portal, and pay-by-phone payment system. If you are unable to reach us or make an online payment during this time, please check back in the afternoon. Additionally, any cash or in-person payments and office visits will need to be postponed until we officially reopen on Monday, October 27.

Although the office will be closed to in-person visits the week of October 20th, our Customer Service Representatives will continue to provide support by phone and email. Scheduled services, including in-person water audits and leak checks, will continue without interruption and will be unaffected by the move. We will monitor our payment drop box located in front of the double doors at 2400 Francisco Blvd.

We appreciate your patience during this transition period and look forward to welcoming you at 2400 Francisco Boulevard!

Thank you,

North Coast County Water District

Enter the 2025 Water-Wise Garden Contest!

If your Pacifica garden features native, drought-resistant plants and creative hardscapes, we want to hear from you with photos of your garden! Enter your garden using the link below.

Prizes include:

50-gallon Ivy Rain Barrel
Gift cards from garden centers
And more!

Enter Now

Contact Us

Our office is located at:
2400 Francisco Boulevard
Pacifica, CA 94044

Mailing address:

P.O. Box 1039
Pacifica, CA 94044

Customer Service:

Phone (650) 355-3462
Fax: (650) 355-0735 Field Operations Fax: (650) 738-8329
Email us: This email address is being protected from spambots. You need JavaScript enabled to view it. or view a list of staff emails.

After Hours Emergencies:

Phone (650) 576-3788

News & Updates

Advanced Metering Infrastructure (AMI) Water Meter Replacement Project

To learn more about this project, and to find out when your meter will be replaced, visit the AMI Project page

Residential Use Survey

To help plan for a safe, secure water future, the California Department of Water Resources (DWR) is sponsoring a residential water use study, and we need your help. Please join thousands of people across California and complete this important survey about how you use water. You could win an iPad!

Here the unique link for NCCWD: https://survey.survicate.com/ff3b638fff5f0c15/?p=intercom