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Water Main Break and Leak Repair Notification

Leak Repair Notification - Serena Dr.

Due to a water main break, residents living on or near Serena Drive may experience low water pressure or no water at all. During this time nearby residents may also notice low water pressure, brown water, or air in the line. These issues are temporary and should be resolved by running the water faucet at the highest point of the home until the water runs clear.

At this time it is estimated that repairs will be completed by 2:00 AM 9/26/23.

We apologize for any inconvenience this may cause and thank you for your patience while our crews work quickly and safely to restore service.

If you require assistance please call (650) 355-3462.

North Coast County Water District

Is Your Garden Award Worthy

Enter the Water-Wise Garden Contest!

If your Pacifica garden features native, drought-resistant plants and creative hardscapes, we want to hear from you! Enter your garden using the form below.

Prizes include:

  • 50-gallon Ivy Rain Barrel
  • Gift cards from garden centers
  • And more!

Enter Now

Contact Us

Our office is located at:

2400 Francisco Boulevard
Pacifica, CA 94044

Mailing address:

P.O. Box 1039
Pacifica, CA 94044

Customer Service:

Phone (650) 355-3462
Fax: (650) 355-0735 Field Operations Fax: (650) 738-8329
Email us: This email address is being protected from spambots. You need JavaScript enabled to view it. or view a list of staff emails.

After Hours Emergencies:

Phone (650) 576-3788

Directions to our office:

From 280 South take the Highway 1, Pacifica exit. Follow Highway 1 and take the Paloma Ave./Francisco Blvd. exit. Continue on Francisco to Brighton Rd., turn left and arrive at 2400 Francisco.

From Linda Mar, head north on Highway 1, take the Clarendon exit. Take a left at the interesection, then take a right onto Francisco Blvd. Turn left at Brighton Rd. and arrive at 2400 Francisco.

News & Updates

Low Income Household Water Assistance Program - LIHWAP

The California Department of Community Services and Development is offering one-time payments to eligible customers who need assistance paying past water bills. FlyerApplicationFAQs

Read the District's Newsletter "The Reservoir"

Please click here to read the latest newsletter Read More 

Ordinance Prohibiting Wasteful Use of Water - Ordinance No. 61 in Effect 8/25/21

The Board of Directors adopted Ordinance No. 61 on August 18, 2021 Read More 

Smart Home Water Monitoring Device Discounts for NCCWD Customers 

The Flume 2 Smart Water Monitoring Device and Rachio Smart Irrigation Controller are available at discount Read More

Residential Recycled Water Fill Station - Sign up today!

For more information visit the Recycled Water Fill Station page 

Rain Barrel Program - Order online and pick up at the District Office

The NCCWD is joining forces with Rain Water Solutions and offering 50-gallon rain barrels at a discounted price of $83. Customers may order online. Read More

More News...

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Water Quality

Have a Question?
Call (650) 355-3462


View the 2022 Consumer
Confidence Report (CCR)

North Coast County Water District

North Coast County Water District
2400 Francisco Boulevard
Pacifica, CA 94044

PHONE: 650-355-3462

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